CONSUMER ENERGY COMPLAINT

THE SECRETARY
DEPARTMENT OF ENERGY
REPUBLIC OF THE PHILIPPINES
and

THE SECRETARY
THE DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES

SIRS:

THIS IS AN S.O.S. For more than a month now, we have not had any electricity. The typhoon brought down the electric post and we had had to make it stand again. Also because of the typhoon, the meter got busted which made Meralco charge us by estimating the mean from the last three months of bills that we have been paying for.

As it is, the technical details that Meralco is making us comply with are miniscule compared to the sufferings that we undergo due to lack of electricity. Why can't they be available to coach someone thoroughly as to what is to be done? Their technicians come and go, except for Mr. Abel Lobo who is a truly great employee who has given us a lot of leeways so that the meter could be connected right away, leaving us day by day to attend to the horrendous requirements they make.

In the face of inadequate service from Meralco, can't the Department of Energy have an alternative electric service that will help us go through the difficulties, especially at night?

This burden is too much already, coupled with the noise and havoc that the Maynilad workers are wreaking on our nerves day in and day out. For the past month we have been subjected to the NOISE coming from jackhammer, backhoes, etcetera. We have gotten agitated so much that sleeping peacefully has become a luxury. Added to that the noise of the next door neighbor who has a tarpaulin business conducting carpentry work fropm 9pm to 7 am the following day.

This is already too much. How much noise can a people tolerate in an hour, a day, or even a week and a month? I hope that the DENR can come up with an action program to stop this assault on our nerves right away instead of turning down our requests for help and bouncing them to the barangay which hardly makes any act to curb the excesses of noise-producing companies.

HELP! S.O.S.!!!!!

WILHELMINA S. OROZCO